Houston Matters

Project ETHAN: Reducing Unnecessary Trips to the Emergency Room

Posted on · Back in December 2014, all firehouses in the city of Houston began implementing an intervention program called Project ETHAN, or Emergency Tele-Health and Navigation. The goal: to direct non-emergency patients who call 911 to primary care clinics, instead of automatically taking them to the ER. We talk with Dr. Michael Gonzalez, program director of Project […]