Houston Matters

How Can United Airlines Recover from Its PR Nightmare?

Posted on · (Above: Demonstrators protest United Airlines at O’Hare International Airport on April 11, 2017 in Chicago, Illinois. Photo: AFP/Getty Images, Joshua Lott) United Airlines has been under fire in recent days after the incident where a passenger was forcibly removed from a flight in Chicago. Video of him being dragged down the aisle naturally went viral in […]