Houston Matters

Navigating Customer Service: What You Should Know

Posted on · Recently, a customer trying to cancel his subscription with Comcast taped his conversation with customer service, in which the Comcast representative on the other end of the line pressed – aggressively, and at times, angrily – to keep him from cancelling. Comcast apologized for the incident, stating that what this customer experienced was not company policy. But these sorts […]

Houston Matters

How Affordable is Life in Houston?

Posted on · We often hear about the low cost of living in Texas and Houston. But is it really true? The answer, not surprising, is: it depends. Where in Greater Houston you live factors in tremendously. Some areas are seeing unprecedented demand for places to live – and that drives up prices in those areas, not just […]