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UH Moment

UH Moment: Hurricane Consumer Assistance Program

“Some people know they have a problem, but they don’t really know where to go with their legal issue.”


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Almost one year after Hurricane Harvey, area residents are still dealing with consumer issues related to the storm. The University of Houston Law Center recently started the Hurricane Consumer Assistance Program with a grant from the Greater Houston Community Foundation to help storm victims and prepare for future disasters.

"Some people know they have a problem, but they don't really know where to go with their legal issue," said Ryan Marquez, a professor of practice who is heading the project.

UH Law Center students and volunteer practitioners will advise hotline callers about their legal rights, represent some people, and provide other legal assistance.

"The most common issue we are seeing is with contractors. This is absolutely the number one we are seeing from everyone," Marquez said.

In addition, the program will offer community workshops and presentations to help limit consumer issues after future storms.

"That way the next time a disaster occurs; there is more information out there that is correct," Marquez said.

To seek assistance with a Hurricane Harvey-related consumer problem, Harris County and Houston residents can call Karen Banda, Program Assistant, at 832-842-4427, or register here. Assistance is offered in both English and Spanish.