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Houston Matters

How Houston’s Pothole Initiative Works

Walter Hambrick of the City of Houston Public Works Department discusses the city’s road repair initiative.


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In 2016, Houston Mayor Sylvester Turner launched his pothole repair initiative, which called on residents to report potholes to 311 with the goal being to repair them by the next business day.

This week, the city announced that, in 2018, the initiative had managed to repair 100 percent of the reported potholes (that fit the definition of pothole and were located in city jurisdiction) by the next business day.

In the audio above, Walter Hambrick of Houston Public Works explains how the program works, how the city defines a pothole, and why we have so many of them here.