Briefcase

Briefcase: Robocalls

Guest: Ryan Marquez

Cell phones have made it even easier to reach us, especially robocalls. Ryan Marquez is a professor of practice with The University of Houston Law Center and an expert in consumer law.

“A robocall is a call automatically dialed by a machine with a recording,” Professor Marquez said. “Some robocalls are allowed under the law, including political, charitable or purely informational calls.  They’re governed by the telephone consumer protection act, as well as state laws.”

Marquez discussed the options consumers have to defend themselves against robocalls. “Consumers can sign on to the federal and state do-not-call list,” he said. “They may file a suit against the robocaller; they can also report the company to the federal trade commission and the Texas Attorney General; and they can enroll in call-blocking from their service providers.”

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