Bauer Business Focus

Of Mice And Emotions

Guest: Professor Mark Grimes

The latest twist in uncovering deception might just be a mouse click away. Professor Mark Grimes with the Bauer College of Business at the University of Houston, explains.

“In face-to-face interactions, we infer a lot about a how truthful someone is being by observing cues such as body language and the sound of their voice,” Professor Grimes said. “Unfortunately, in online interactions these cues are typically not available.”

“Our research has found that a computer user’s mouse movements are impacted by heightened emotional and cognitive states — hallmarks of deceptive behavior —thereby leaving a metaphoric “trail of smoke” when that user is concealing information,” Grimes continued. “This technique provides a deeper understanding of users and has the potential to lead to more transparency in online interactions.”

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