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An Unexpected Impact of Harvey: Hundreds of Damaged Clocks in for Repair

We take a look at how one shop is still repairing ‘Harvey clocks,’ nearly a year after the storm.

Ralph Pokluda, 67, works on repairing a clock in the workshop at Chappell Jordan Clock Galleries on June 28, 2018.

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Hurricane Harvey. In the neighborhoods it flooded, residents tell of how eerily quiet things got in the weeks and months afterward. So many homes were unlivable, so there were a lot fewer people. But, in hundreds of those homes, there was something else that went silent.

Old clocks.

It turns out, a lot of people flooded by Harvey owned them. And many ended up at Chappell Jordan Clock Galleries. Located in the River Oaks area, the shop dubs itself as the largest clock store in the South.

“There's always something chiming here. People ask if I ever get used to it. I say, ‘I don't even hear it, anymore'” said co-owner Ralph Pokluda, who has worked at the shop for 49 years. They have 10 showrooms that hold 1,500 clocks.

 

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‘Unlike any storm that we’ve ever dealt with in the past’

Along with selling clocks, Chappell Jordan Clock Galleries also repairs them. Pokluda said they're still getting what he calls "Harvey clocks"—and they're currently at a six month turnaround time. Normal time to restore an antique clock is usually a couple of months, Pokluda said.

As a native Houstonian, Pokluda said he's seen lots of storms. But, Harvey was different, he said, because it was so widespread and affected more of their customers.

"We quickly saw this was unlike any storm that we've ever dealt with in the past," said Pokluda. "This time we quickly became overwhelmed.... We've already been running at 100 percent, in the repair end of the business before Harvey; doing as much as we possibly could with the staff that we had. But, all of the sudden, we started getting calls, immediately after the storm."

Pokluda said they ended up taking in about 200 grandfather clocks, along with wall and mantle clocks. Some clocks in for repair were some of the few items people were able to actually save, when several feet of water rushed into their homes. To help his customers, he said they've been working 6 days a week.

 

  • Chappell Jordan Clock Galleries took in almost 200 grandfather clocks after Harvey, said Pokluda. (Photo Credit: Allison Lee/ Houston Public Media)
    Chappell Jordan Clock Galleries took in almost 200 grandfather clocks after Harvey, said Pokluda. (Photo Credit: Allison Lee/ Houston Public Media)
  • Kevin Killian, 62, works on repairing a clock in the workshop on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Kevin Killian, 62, works on repairing a clock in the workshop on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Ralph Pokluda, 67, works on repairing a clock in the workshop on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Ralph Pokluda, 67, works on repairing a clock in the workshop on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Aaron Martinez, 33, repairs a clock in the workshop on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Aaron Martinez, 33, repairs a clock in the workshop on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • This is one wall in the shop's 10 rooms, donning a variety of clocks, at Chappell Jordan Clock Galleries. (June 28, 2018) (Photo Credit: Allison Lee/ Houston Public Media)
    This is one wall in the shop's 10 rooms, donning a variety of clocks, at Chappell Jordan Clock Galleries. (June 28, 2018) (Photo Credit: Allison Lee/ Houston Public Media)
  • This room at Chappell Jordan Clock Galleries  is dedicated solely to cuckoo clocks. (June 28, 2018) (Photo Credit: Allison Lee/ Houston Public Media)
    This room at Chappell Jordan Clock Galleries is dedicated solely to cuckoo clocks. (June 28, 2018) (Photo Credit: Allison Lee/ Houston Public Media)
  • Ralph Pokluda, 67, speaks to customers who came in for an estimate on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Ralph Pokluda, 67, speaks to customers who came in for an estimate on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Chappell Jordan Clock Galleries, in the River Oaks area, on June 28, 2018.  (Photo Credit: Allison Lee/ Houston Public Media)
    Chappell Jordan Clock Galleries, in the River Oaks area, on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Chappell Jordan Clock Galleries, in the River Oaks area, on June 28, 2018.  (Photo Credit: Allison Lee/ Houston Public Media)
    Chappell Jordan Clock Galleries, in the River Oaks area, on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)

 

‘Harvey clocks’ are still coming in, some will cost thousands to repair

Co-owner Ralph Pokluda, of Chappell Jordan Clock Gallery in River Oaks, reviews a work order in the warehouse on June 28. 2018.

A warehouse adjacent to the shop is holding 150 grandfather clocks for repair. Not all of them are Harvey clocks, but Pokluda said they've been so swamped, they haven't been able to also move their existing repairs.

"We were bringing in all these clocks. We needed to mold remediate them right away, to stop the mold issue," said Pokluda. "So, we went and rented a warehouse to put all of our own things in, so we could handle all these clocks coming in."

Pokluda said some of the Harvey clocks will cost thousands to repair, the challenging antique clocks are even approaching a $10,000 repair cost. He added other related industries have also been impacted.

 

  • Ralph Pokluda, 67, recounts the stories behind Harvey clocks sitting in the workshop for repair on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Ralph Pokluda, 67, recounts the stories behind Harvey clocks sitting in the workshop for repair on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Ralph Pokluda, 67, recounts the stories behind Harvey clocks sitting in the workshop for repair on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Ralph Pokluda, 67, recounts the stories behind Harvey clocks sitting in the workshop for repair on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Ralph Pokluda, 67, shows damage a clock sustained during Hurricane Harvey on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Ralph Pokluda, 67, shows damage a clock sustained during Hurricane Harvey on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Ralph Pokluda, 67, shows damage a clock sustained during Hurricane Harvey on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Ralph Pokluda, 67, shows damage a clock sustained during Hurricane Harvey on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Several rows of grandfather clocks in a warehouse on Chappell Jordan Clock Galleries' property on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Several rows of grandfather clocks in a warehouse on Chappell Jordan Clock Galleries' property on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Ralph Pokluda, 67, discusses a clock in for repair, for Harvey damage, with employee Bobby Davis, 59.  (Photo Credit: Allison Lee/ Houston Public Media)
    Ralph Pokluda, 67, discusses a clock in for repair, for Harvey damage, with employee Bobby Davis, 59. (Photo Credit: Allison Lee/ Houston Public Media)
  • Employee Bobby Davis, 59, works on a grandfather clock, damaged by Hurricane Harvey, on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Employee Bobby Davis, 59, works on a grandfather clock, damaged by Hurricane Harvey, on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Employee Kevin Killian, 62, repairs a clock in the workshop at Chappell Jordan Clock Galleries on June 28, 2018.  (Photo Credit: Allison Lee/ Houston Public Media)
    Employee Kevin Killian, 62, repairs a clock in the workshop at Chappell Jordan Clock Galleries on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Employee Kevin Killian, 62, repairs a clock in the workshop at Chappell Jordan Clock Galleries on June 28, 2018.  (Photo Credit: Allison Lee/ Houston Public Media)
    Employee Kevin Killian, 62, repairs a clock in the workshop at Chappell Jordan Clock Galleries on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Co-owner Ralph Pokluda, 67, works on a clock in the workshop at Chappell Jordan Clock Galleries on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Co-owner Ralph Pokluda, 67, works on a clock in the workshop at Chappell Jordan Clock Galleries on June 28, 2018. (Photo Credit: Allison Lee/ Houston Public Media)

"Dial painters are backlogged. The cabinet makers are overwhelmed, because they're working on probably the hardest part of this equation. We're seeing clocks that were in water for a week," said Pokluda. "All these different trades are involved, and everybody is sort of overwhelmed. Matter of fact, I talked to Fred, our cabinet maker here in Houston, and he said, ‘Ralph, I don't think that I've got another one of these in me.' It is hard work."

One clock-owner’s story

Jerry Arnold, 78, sits on his porch on July 3rd, 2018.

One of the clocks sitting in the warehouse came from a home that was flooded with four feet of water from the Addicks Reservoir.

“We didn’t get back in there for two weeks when the water went down,” said the clock's owner, Jerry Arnold, 78. “I mean, everything was so soggy.”

 

  • Jerry Arnold's clock will cost around $3,500 to repair; about $1,000 above its value. (August 29, 2017) (Photo Credit: Courtesy of Jerry Arnold)
    Jerry Arnold's clock will cost around $3,500 to repair; about $1,000 above its value. (August 29, 2017) (Photo Credit: Courtesy of Jerry Arnold)
  • Arnold's family piano damaged following Hurricane Harvey, on September 13, 2017. (Photo Credit: Courtesy of Jerry Arnold)
    Arnold's family piano damaged following Hurricane Harvey, on September 13, 2017. (Photo Credit: Courtesy of Jerry Arnold)
  • Jerry Arnold shared photos of Harvey's floodwaters surrounding his home August 31, 2017.  (Photo Credit: Courtesy of Jerry Arnold)
    Jerry Arnold shared photos of Harvey's floodwaters surrounding his home August 31, 2017. (Photo Credit: Courtesy of Jerry Arnold)
  • Jerry Arnold shared photos of Harvey's floodwaters surrounding his home August 29, 2017.  (Photo Credit: Courtesy of Jerry Arnold)
    Jerry Arnold shared photos of Harvey's floodwaters surrounding his home August 29, 2017. (Photo Credit: Courtesy of Jerry Arnold)
  • Jerry Arnold shared photos of Harvey's floodwaters surrounding his home August 29, 2017.  (Photo Credit: Courtesy of Jerry Arnold)
    Jerry Arnold shared photos of Harvey's floodwaters surrounding his home August 29, 2017. (Photo Credit: Courtesy of Jerry Arnold)

Jerry Arnold is a home-owner, though he and his fiancé are temporarily living in an apartment, while they search for a new house. He's currently waiting for his grandfather clock to be repaired, which was one of the only items he said they were able to save, from Harvey's floodwaters.

"[The clock] always sat in the living room, ever since I got it," said Arnold. "When I picked it up to move it, I was very careful... and the whole bottom piece came apart. So, they're having to rebuild all of that now."

A stuffed giraffe is currently sitting in the place of where the clock will go in the apartment, said Arnold.

And Arnold said his losses didn’t stop once Harvey’s floodwaters receded. His 13-year-old family dog, Queen Victoria, continued to be upset after being rescued in a boat during Harvey, and stopped eating, said Arnold. She passed away three months after the storm.

 

  • Arnold holds his family dog's ashes on July 3, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Arnold holds his family dog's ashes on July 3, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • Arnold shows a photo of his dog, Queen Victoria, on July 3, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
    Arnold shows a photo of his dog, Queen Victoria, on July 3, 2018. (Photo Credit: Allison Lee/ Houston Public Media)
  • A stuffed giraffe holds the place of where the repaired grandfather clock will eventually sit, said Arnold.  (Photo Credit: Allison Lee/ Houston Public Media)
    A stuffed giraffe holds the place of where the repaired grandfather clock will eventually sit, said Arnold. (Photo Credit: Allison Lee/ Houston Public Media)

Post-Harvey, Arnold is trying to repair and replace what he can, and repairing his grandfather clock will cost around $3,500 dollars. That's about a thousand dollars more than its value, said Ralph Pokluda, from Chappell Jordan Clock Galleries.

But Arnold said the over-100-year-old clock is worth the money.

“It means a lot, as far as just surviving this long. Ya know? I think it probably rode in a covered wagon," said Arnold. "Maybe, even if it wasn't a family clock, I would still take care of it. Because of where it's been... I respect it."

The clock shop’s Pokluda said he expects to be caught up on their workload by the end of the year.

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