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Texas Regulator “Not Happy” with Power Companies Offering Different Plans in English And Spanish on State-Run Website

The companies have been given a Monday morning deadline to fix the problem

A top Texas regulator is calling out power companies for offering different plans on the English and Spanish-language versions of the state’s “Power to Choose” electricity shopping website.

The website is where Texans living in places that don’t have a city-owned utility – like Houston, Dallas and rural areas across the state – can go to find an electric plan.

“57 [power companies] are on Power to Choose, and 34 of those do not have both English and Spanish offerings,” Texas Public Utility Commission Chairman DeAnn Walker said at a Friday meeting. “They’re not the same on both sites, and I’m not happy with that at all.”

Walker gave the companies a deadline of 8 a.m. Monday to fix the problem, or the commission will begin taking those companies off the website.

She says if the companies don’t make the deadline, they will still be able to translate their electric plan offers into both languages and then be placed back on the website.

“But they’re not going to have one on English, and not on the Spanish, and that’s just where I am on it,” Walker said.

Commissioner Arthur D’Andrea echoed Walker’s concerns.

“I agree it’s a serious problem, and that it should be fixed by Monday morning,” he said, adding that some power companies who had been made aware of the situation had begun to work with the commission on the issue.

“I think they also recognize it’s a serious problem,” he said.

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