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Business

What Happens When You Ask Santa For That Really Last-Minute Gift

It may not be the North Pole, but lots of Christmas wishes are getting fulfilled from a warehouse in northwest Houston

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  • Aisles at the Amazon warehouse in northwest Houston.
    Aisles at the Amazon warehouse in northwest Houston.
  • Some of the goods at the Amazon warehouse.
    Some of the goods at the Amazon warehouse.
  • Items are organized in numbered bins at the Amazon Prime warehouse in northwest Houston.
    Items are organized in numbered bins at the Amazon Prime warehouse in northwest Houston.
  • The ugly Christmas sweater is one of the poplar sellers on Amazon Prime.
    The ugly Christmas sweater is one of the poplar sellers on Amazon Prime.
  • When associates cross the aisles at the busy Amazon warehouse they yell "corner!" in case anyone is in the way.
    When associates cross the aisles at the busy Amazon warehouse they yell "corner!" in case anyone is in the way.
  • Associates pack orders for one-hour delivery at the Amazon warehouse.
    Associates pack orders for one-hour delivery at the Amazon warehouse.
  • Shelves loaded with goods at the Amazon warehouse.
    Shelves loaded with goods at the Amazon warehouse.

In the days before Christmas, the real action isn't at Santa's workshop. It's at Houston's Amazon warehouse.

Long aisles are filled with bids containing everything from household goods to electronics and even things like ugly Christmas sweaters. We get a tour of the sprawling warehouse from Amazon's Allison Flicker.

"Our Amazon associates who are working in the Prime Now hub are picking orders just a couple of minutes after customers place them," explained Flicker.

And if you live in the right spot here in Houston, and you're an Amazon Prime member, you can have your purchases delivered as fast as one hour.

"So when that happens they call out ‘one hour' because you have to make sure you move super, super fast on that one," said Flicker. "So the whole team kind of mobilizes to make sure that item gets out really, really fast."

Amazon has been providing one and two hour delivery in Houston for a couple of years now. But despite the facility's central location, that service still isn't available large parts of the area.

We asked Amazon where they plan to roll out the service next. They'll only say that they're currently working on new locations.

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Gail Delaughter

Gail Delaughter

News Anchor

From early-morning interviews with commuters to walks through muddy construction sites, Gail covers all aspects of getting around Houston. That includes walking, driving, cycling, taking the bus, and occasionally flying. Before she became transportation reporter in 2011, Gail hosted weekend programs for Houston Public Media. She's also covered courts in...

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