Education News

Some Texas Students Encounter Computer Glitches With Online State Tests

The state contracts with the company Pearson to write the exams and also deliver them, including computer-based tests.

Story updated at 3:37 p.m.

Students in Houston and across Texas are in the middle of standardized testing season.

But some students trying to take computer-based exams Tuesday encountered problems.

Some students couldn’t log onto their online exam.

Others students were able to log on, but then they couldn’t maintain a connection and complete their test.

These are some of the testing problems reported to the Texas Education Agency.

The state contracts with the company Pearson to write the tests and also deliver them, including computer-based exams. It’s a major contract that was worth more than $400 million dollars over the last five years.

State administrators alerted school districts about the problems in an email Tuesday. They said that students who had issues can re-take their test tomorrow or later this week.

“We hope that this flexibility supports districts in successfully completing their online testing this week,” said Lisa Cottle, the state’s director of test administration, in the email.

Texas isn’t the only state to experience computer problems with online tests.

In Florida, dozens of schools have had to postpone state testing because of software problems and other technical glitches. 

It is not clear yet how many Texas schools or students were affected by the computer problems.


Laura Isensee

Laura Isensee

Education Reporter

Laura Isensee covers education for Houston Public Media, including K-12 and higher education. Previously, she was a staff reporter at The Miami Herald and contributed to South Florida’s NPR affiliate. Her work has also appeared in The Dallas Morning News, Reuters and Clarín in Argentina. Laura has won awards for...

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