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Texas DMV Sends Incorrect Registration Renewal Notices To Thousands Across Greater Houston

Just a day after launching its new “One Sticker” program, the Texas Department of Motor Vehicles sent out registration renewal notices with an amount of “$0.00.”


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The Texas Department of Motor Vehicles mailed 2 million renewal notices on March 2nd to drivers whose registration expires in April. But 320,000 of those incorrectly listed the state inspection fee as “$0.00.” Adam Shaivitz, with the DMV, says 56,965 Harris County drivers were affected by the mistake. He calls it a programming error.

“The issue was identified and corrected right away, so those small number of people who were affected will receive new notices,” Shaivitz says. “Going forward, the issue is resolved for future renewal notices that will go out.”

dmv-sticker-tx-400px-310px-tnA Texas DMV registration sticker.

The DMV may have sent out corrected notices, but Harris County Tax-Assessor Collector Mike Sullivan says the damage may have already been done.

Sullivan says a number of drivers who received incorrect notices have already mailed in their renewal forms. Now, he’s going to have to deny their applications. That puts them at risk of being on the road without a valid inspection and registration sticker.

“Just think of the delay and confusion that will cause for the average motorist,” Sullivan says.

The tax-assessor collector says law enforcement will have to be sympathetic to motorists affected by the mistake. Sullivan encourages drivers to keep their inspection and registration receipts handy.