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Business

Wednesday AM January 19th, 2011

Comcast is in the process of rolling out upgrades to its HD channel and internet service. Over forty new HD channels are being introduced, as well as more on-demand video choices and increased internet speeds. Andrew Schneider reports.

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widescreen tv screen flowerThe upgrades include 42 new High Definition channels, 28 additional standard definition channels, and the addition of more On Demand choices. Comcast Houston Senior Vice President Doug Guthrie says internet speeds will be faster, and there’s no additional cost.

“This is not about a pricing or packaging change. This is about an introduction of a new brand, of a promise of innovation and of the best services you can get in the market, and we know that we’re going to continue to add to our product lines. We’re going to continue to make them cross-platform. So in the early days it was just about email and web-browsing. Now it’s moved to online video, gaming and high-speed applications. So we’ve increased our speeds, and we’ll go to 50 megs and 105 megs and so on, until, you know, the customers’ needs are met.”

Comcast is upgrading its TV delivery to an all digital distribution.

“Our goal is to make sure that we have all the capacity we need to serve the products that customers want. So we’re going to take some channels that were traditionally in analog and kind of available only to cable-ready television sets, and we’re going to make them digital. And in doing so, some people will need a digital converter box or a digital terminal adapter that they haven’t had before. And that’s our standard service customer. So as those channels move to digital, we’ll put a small box on their TV sets at no charge and they’ll be able to view all the channels they had before.”

Customers in The Woodlands and neighboring communities will be the first to have access to the new services, which will roll out over the year.

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Andrew Schneider

Andrew Schneider

Politics and Government Reporter

Andrew Schneider is the senior reporter for politics and government at Houston Public Media, NPR's affiliate station in Houston, Texas. In this capacity, he heads the station's coverage of national, state, and local elections. He also reports on major policy issues before the Texas Legislature and county and city governments...

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