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Tuesday AM November 23rd, 2010

Kiosks at airports are offering more than check-in convenience. Digital download kiosks are now being set up, allowing more entertainment options for travelers. Ed Mayberry reports.


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“Download to Go” kiosks are being set up by Duluth-based NCR. The company’s Owen Wild says it helps the consumer go beyond the music and video offered offered on planes. 

“Consumers can download first-run movies, as well as other media, onto SD memory chips to play them back on their own personal devices. So as you would want to watch a movie or something else on a laptop, or many of the hotel rooms today that you travel in have SD-compliant technology that you can plug that in and you download the content. It resides on the momory chip for a period of time and then you have the flexibility of playing it back on multiple devices, depending on what you choose to use for your media player.”

Mobile check-in at airports is being expanded.

airport related apps

“Travelers have the opportunity to use mobile devices to do things like check in for their flight via their phone, as well as receive (a) mobile boarding pass. And more and more airports around the country and around the world are facilitating the use of the mobile boarding pass. So you don’t have to stop and print paper, you don’t have to get any other kind of documentation ahead of time. You can manage that whole check-in process from home and from your mobile, and in many airports use that mobile device to get you into the airport beyond security and literally right on to your seat.”

Wild says the functionality of kiosks is improving, from allowing searches to change your seats to paying additional luggage fees. Most things done previously by interacting with an airline representative can now being handled by kiosks.