Protecting Customer Information

The case involves a CVS store in Liberty.Customer information was thrown away in a trash can. Texas Attorney General Greg Abbott says the state toughened laws about how private information is handled.

"Businesses across the state of Texas are obligated to shred, erase, or otherwise make unreadable, personal, identifying information of their consumers."

Abbott says CVS had policies in place and thisincident was due to human error. In a written statement, CVS says appropriate disciplinary action was taken. The information was retrieved from the trash. Officials are confident no one's identity was compromised. Abbott says identity theft is expensive for all involved.

"Businesses bare the brunt of the financial impact of identity theft in this country. Businesses pay out about 50 billion dollars, or lose about 50 billion dollars a year because of identity theft. This is important to consumers, businesses, this is important to everybody across this country that we do all we can to stem the tide of identity theft."

The AG's office is launching a new website about identity theft.It includes a step-by-step guide on what to do if you think you are the victim of identity theft. The link can be found at KUHF-dot-org.

Capella Tucker, Houston Public Radio News.

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