The trick in selecting new hires is to find those who can contribute immediately and build a long-term career with the firm.Î¾ Many applicants have had considerable time to perfect their resumes and interview skills, making it more challenging for hiring managers to distinguish job seekers with the greatest potential.Î¾ Office Team's Adrienne Keally says the best employees are quick on their feet, especially in customer-facing roles.
"Someone who can handle an irate customer or situation professionally.Î¾ And then, top performers—companies want people who strive to be successful, who work hard to attain achievement, you know, produce great work.Î¾ They're looking for people who have the ability to make tough calls, someone with good judgment and someone who can handle difficult situations—again, on a professional level.Î¾ But they need to be somebody who's always going to put ethics first."Î¾
...and not climb over others on their way to the top.Î¾
"Another, you know, thing that a lot of people are looking for is someone who has a good fan base.Î¾ And when I say that, a lot of time you'll find that in people's references.Î¾ You'll find that in people's co-workers,Î¾ You can tell in someone's voice how excited they are about the person they've worked with in the past.Î¾ And you want that excitement.Î¾ You want to bring that person to the team, because companies know the most valuable asset they have are their employees.Î¾ I think it's important to see how people interact with each other to feel what kind of presence this new person may bring to the team."Î¾
That could mean hiring on a temporary or project basis before offering a full-time job, to provide a clearer sense of capabilities and allowing both parties to evaluate the fit.Î¾