In her book,Î¾ Oops!Î¾ I'm the Manager!Î¾ Getting Past "What Do I Do Next?" in 5 Easy Steps, author Katharine Giacalone demonstrates that lack of experience doesn't mean inability to succeed.
"You know, situation with the economy and a lot of people being left behind, asked to doing more with less, kinda want to focus on the managers who are asked to do, be a manager without a lot of training."
Ed: "It must play with your head just a bit to all of a sudden being thrown in that managerial position.Î¾ You were one of the guys, you know, essentially.Î¾ This elevation, you have to have a different mindset."
"You do have to have a different mindset.Î¾ But you have to always remember you came from roots yourself.Î¾ And you have to remember that it's important to know where other people are coming from, when it comes to communicating with them — not neccessarily the way you like to be communicated with."Î¾Î¾Î¾Î¾
Giacalone says new managers need to learn how to assess the personalities of others.
"Learn to know what recharges other people's batteries and how to motivate other people.Î¾ Make sure that you're able to fact-find, ask lots of questions, incorporate lots of ideas.Î¾ Always be respectful—that's the third point.Î¾ There's a piece about, you know, finding the humor in things — not making fun of people, but finding the absurdity in situations.Î¾ And then the fifth point is obviously we get paid as a manager to make it all happen.Î¾ So how do you use tact when you need to make it all happen?"
Giacalone is president of KGWork management consulting firm in Washington, D.C.Î¾
Ed Mayberry, KUHF Houston Public Radio News.