Harvard Business School professor Bill George says there are universal lessons that apply to a wide range of crises.Î¾ With many economists forecasting more tough times ahead, in 7 Lessons for Leading in Crisis, George says leadership skills are more important than ever.
"Most people can perform well in good times.Î¾ In fact, growth covers up — in business — a lot of sins.Î¾ But it's when the real crisis is there, and you're confronting something you never anticipated, totally different than what you expected, how well do you respond, then.Î¾ That's the test of a leader and I think young leaders should get these experiences early so that when they assume top job, they've had, haved lived through crisis."
George is former chairman and CEO of Medtronic.Î¾ He says "never waste a crisis."
"You can get to work and say 'this is an opportunity to transform our organization and take out excess costs.'Î¾ I found during a crisis, people are much more amenable to dealing with issues and making major changes.Î¾ When things are going well, they've very reluctant to do that.Î¾ To me, a leader that anticipates a crisis and actually goes after the problems is a kind of leader we should have."
George says wise leaders seek counsel and surround themselves with people who can help them, as well as give a sense of perspective.Î¾
Ed Mayberry, KUHF-Houston Public Radio News.