METRO’s strategic priorities, operating principles, and structure were outlined during the presentation by the agency’s acting president and CEO George Greanias. He talked about the way the agency would operate in the future and offered a critique of certain aspects of its current operations. Greanias says providing first class transit services is the agency’s number one priority, and he says accomplishing that hinges on the quality of its infrastructure.
“Great services cannot be sustained without a good transit infrastructure. And I understand that for many people, when they think about METRO, they see that in terms of rail. But that’s not the only thing that Metro does when it comes to infrastructure. Something as simple as a bus shelter is critical to building ridership and serving the public.”
Greanias underscored the importance of having an exceptional operating system in place in order to get all of METRO moving in the same direction.
“We need to be asking ourselves everyday, ‘Are we using every piece of equipment, every vehicle, every property, to maximum benefit?’ And I’ll cite one example: In the building we probably currently have something like two floors of essentially vacant space. That is not a good use of an asset.”
Greanias is optimistic about the year ahead.
“I really believe after the three months with this organization that the capacity here is enormous, but it’s not totally tapped into. And I’m hopeful that with these changes, and the changes we make during the budget process and the work we do over the coming year, we will show the community what METRO is truly capable of.”
For slides from the presentation visit, www.ridemetro.org/News/Pdfs/METRO_Board_Presentation-8-31-2010.pdf, or view below.