Metro is currently testing a mobile ticketing app that would allow riders to purchase single fare tickets and day passes.
If you’re a regular transit rider, you’ve probably found yourself in a situation where just can’t scrape up that last nickel. Or maybe you’ve forgotten your Q-Card.
But what if you could pay for all your transit trips by smartphone?
We caught up with rail rider Carol Loza on Main Street. She says she’s ready to give it a try.
“It would save having to have the card on me, because I always have my phone,” said Loza.
A few blocks away at Metro’s main office, we got a demonstration of a new mobile ticketing app.
“It logs you and gives you access to your wallet where you have all your tickets,” said Guillaume Bonnet, who manages Metro’s fare collections. “And I simply show that to the driver.”
Bonnet says Metro riders can use the app for both single fares and day passes. They can pay with a credit or debit card or use Paypal.
He says the app could be especially helpful for low-income riders.
“Their mobile phone is their source to access the internet, and access their banking and payments and everything,” says Bonnet. “So having a mobile application is in fact directed to those low-income and often underbanked persons.”
The app was developed by a third-party vendor and Metro is now about to start testing. Several hundred riders have volunteered to try it out in different parts of the city.
Meanwhile back on the rail line, we meet security guard Lynette Webb. She’s on the train five days a week and she says a payment app would make her life a lot easier.
“Because sometimes I run and I see a train and I don’t have time to pay for it,” says Webb. “So if I can do it at home through the phone that would be great.”
Metro says the app could be made available to riders as early as February or March.