Tuesday AM September 15th, 2009

Leadership can be higher-pressure in an economically-challenged business climate. Ed Mayberry talked with an author who encourages embracing that challenge.

Harvard Business School professor Bill George says there are universal lessons that apply to a wide range of crises.  With many economists forecasting more tough times ahead, in 7 Lessons for Leading in Crisis, George says leadership skills are more important than ever.
“Most people can perform well in good times.  In fact, growth covers up — in business — a lot of sins.  But it’s when the real crisis is there, and you’re confronting something you never anticipated, totally different than what you expected, how well do you respond, then.  That’s the test of a leader and I think young leaders should get these experiences early so that when they assume top job, they’ve had, haved lived through crisis.”

George is former chairman and CEO of Medtronic.  He says “never waste a crisis.”

“You can get to work and say ‘this is an opportunity to transform our organization and take out excess costs.’  I found during a crisis, people are much more amenable to dealing with issues and making major changes.  When things are going well, they’ve very reluctant to do that.  To me, a leader that anticipates a crisis and actually goes after the problems is a kind of leader we should have.”

George says wise leaders seek counsel and surround themselves with people who can help them, as well as give a sense of perspective. 

Ed Mayberry, KUHF-Houston Public Radio News.



Ed Mayberry

Ed Mayberry

News Anchor

Ed Mayberry has worked in radio since 1971, with much of his early career as a rock’n’roll disc jockey. He worked as part of a morning show team on album rock station KLBJ-FM, and later co-hosted a morning show at adult rock station KGSR, both in Austin. Ed also conducted...

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